Group: Ipernity User Help Central


Please read before opening new topic


Sami Serola (inactive)
04 Mar 2019 - 9 comments - 1 801 visits- Permalink   |   Translate title into English

Welcome all: ask tricky questions here

Feel free to ask in your own language. We try to manage with translation tools as far as we can.

Make sure your case belongs here

Check that your problem is not already dealt with on Frequently Asked Questions.

Check through the topics already posted in this group.

Consider if your problem is better to become reported as a ticket.

Be prompt but specific enough

Take screenshots when needed, upload them to your own account, and use images embedded in comments. Images often tell more than words.

Describe for example in steps what you did, what happened, and what you expected to happen.

If possible, give URL address of the page(s) where the problem occurs.

Find out and tell what browser, operating system, and versions of them you are using.

Stay on topic on each of the discussions. Do not try to turn the discussion onto some other issue. Instead open a new topic if there is no good enough topic existing already.

Utilize RSS feed reader to follow the discussion

To get noticed (on browser tool bar), when someone posts something on this group, you may then find RSS Feed Reader browser plugin/extension as useful:
feeder.co/product/platforms
Browse down on that page to get plugin/extension for the browser you are using. Or try any other similar plugin/extension.
Once you have the plugin/extension installed, visit the group discussion front page and click the RSS feed link on bottom of that page:
www.ipernity.com/group/userhelpcentral/discuss

Use of ☑ symbol

This ☑ symbol will be used to indicate there should be a good enough solution given on the discussions. You may need to read through the discussions in order to find the working solution.

The topic of this discussion has been edited by Sami Serola (inactive) 4 years ago.

9 comments - The latest ones
 Sami Serola (inactive)
Sami Serola (inactiv… club
I suggest we use some symbol like this ☑ to indicate what topics have been solved. At least group administrator(s) can add that to title.

Marking discussions as solved help also others to see if there is a solution to their similar problem.
5 years ago. Edited 5 years ago.
 ୱ Kiezkickerde ( ͡° ͜ʖ ͡°)
ୱ Kiezkickerde ( ͡°… club
Ah, schön, dass diese Gruppe wiederbelebt wurde. Bewerbt sie doch mal in einen der nächsten Team-Nachrichten. :)
5 years ago.
Guido Werner club has replied to ୱ Kiezkickerde ( ͡°… club
+1

Super wäre es auch, wenn ein Link zu dieser Gruppe auf der Hilfe & Kontaktseite entweder über oder unter dem Link zu den FAQ eingefügt würde. Ich weiß aber nicht, ob das mit einem größeren Programmieraufwand verbunden wäre. Eine weitere denkbare Option wäre, in der Fußzeile neben dem Link zur Hilfe & Kontaktseite auch einen Link zu diesem Hilfeforum einzubauen.

In jedem Fall fände ich es gut, wenn die Sichtbarkeit dieser Gruppe deutlich erhöht würde. Die meisten Nutzer haben es wahrscheinlich noch gar nicht mitbekommen, dass es diese Gruppe gibt bzw. dass sie wiederbelebt worden ist.
5 years ago.
Sami Serola (inactiv… club has replied to ୱ Kiezkickerde ( ͡°… club
Yes, we definitely will advertise this. Hopefully some of the issues can be solved here instead of having a flood of tickets ;-)
5 years ago.
Bergfex club has replied to Sami Serola (inactiv… club
Auf jeden Fall!
Zeitlich vielleicht im Zusammenhang mit einem ersten Update des FAQ?
5 years ago.
 Rob Stamp
Rob Stamp club
On the Help & Contact page, the plan is to change the FAQ link to take users to the new FAQ system (under development) www.ipernity.com/doc/2319670/48196862
Adding a link to this group can be done at the same time.
5 years ago.
 Rüdi´s Fotos
Rüdi´s Fotos
Guten Morgen,
gibt es eine Möglichkeit ein eigenes Album zu schließen, damit es nicht mehr in der Liste der eigenen vorhandenen Alben beim Hochladen neuer Fotos angezeigt wird ?
Danke.
5 years ago.
Sami Serola (inactiv… club has replied to Rüdi´s Fotos
Bitte öffnen Sie Ihre Frage als neues Thema erneut. Das erleichtert uns allen den Umgang mit den Themen und der Hilfe.

Aber eine mögliche Lösung für dein Problem ist folgendes:

Verwenden Sie das Werkzeug 'Organisieren' und betrachten Sie 'Alben'. Ändere die Reihenfolge der Alben dort. Setzen Sie die am häufigsten verwendeten Alben an die erste Stelle.
5 years ago.
 Sami Serola (inactive)
Sami Serola (inactiv… club
Please open new discussion topic(s) for your question(s).

Stay on topic on each of the discussions. Meaning that please do not try to turn the discussion onto some other issue. Instead open a new topic if there is no good enough topic already existing.
5 years ago.

This discussion has been closed by Sami Serola (inactive).