Local Government Quality Service Delivery

Step One: The Council issues every household with a kerbside recycling box for glass bottles and jars (originally it was also for textiles and tin cans, but peremptorily they stopped wanting textiles and directed that tin cans should go in another of their many bins).
Step Two: Every recycling box comes complete with a separate lightweight lid. No advice (such as 'buy a brick') is provided on the safe use of these lids.
Step Three: There is a gale force wind and all the lids evacuate themselves to some nearby farmer's fields.
Step Four: A Council Spokesperson says, 'We never saw that coming' and is commended for good planning and communication at the Local Government Chronicle Annual Awards Ceremony for Quality Service Delivery.