Maintenance operations in progress: some temporary problems may occur

By Team ^club

08 Oct 2014 - 52 comments | Translate title into English

[EN] Hello all! Some maintenance operations are in progress and may cause temporary problems such as blank/broken images or unavailability of our downloading service. Everything should be OK again within the next hours. We apologize in advance for this inconvenience. Thank you for your understanding.

[FR] Bonjour à toutes et à tous ! Des opérations de maintenance sont en cours et peuvent causer quelques perturbations temporaires comme des images cassées/blanches ou encore une indisponibilité du service de téléchargement sur votre ordinateur. Tout devrait rentrer dans l'ordre dans les prochaines heures. Nous vous présentons par avance nos excuses pour les éventuels désagréments rencontrés. Merci pour votre compréhension.

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52 comments - The latest ones

Stormlizard ^club

OK, Thanks for telling us.

9 years ago.

autofantasia ^club

Thanks for the warning! :)

9 years ago.

StoneRoad2013 ^club

ah, thanks for this, always nice to have a real explanation rather than a (naughty) panda

9 years ago.

Graciel·la Vidal

Ok ! No problem. Thanks

9 years ago.

Pam J ^club

Thanks Ip team for the explanation !

9 years ago.

ୱ Kiezkickerde ( ͡°… ^club

But I like the sweet panda. ;(
:o)

9 years ago.

Roger (Grisly) ^club

Good info, thanks.

9 years ago.

Krisonteme ^club

Merci ,il y a quelques perturbations pour le suivi des Ipermail vers les Bal personnelles ,j'espère que ça va s'arranger aussi ))

9 years ago.

Derelict

The problems are still occurring... do you have a new estimated time of resolution?

9 years ago.

Danielle

Aucun problèmes à date…..Merci de nous informer c'est apprécié !!!!

9 years ago.

@ngélique ❤️ ^club

merci ça me rassure car je ne reçois plus aucuns courrier depuis 2 jours venant uniquement d'iper !

9 years ago.

Pierre Florisoone

Merci !!

9 years ago.

Jeanne chevillard ^club

je ne peux plus transférerr mes photos de picasa sur ipernity pourquoi ???? peut-on me donner une réponse !!!

9 years ago.

Camille Dumez ^club

Y a t'il moyen de supprimer les pubs intempestives ???

9 years ago.

beverley

o0o thank you team/staff for the work you carry out to keep ipernity
running as smooth as possible. Might I ask, the updates on our news
page of our contacts pictures does not seem to update in some ways
correctly ... if I click independently on my contact list then I can see
the most recent picture posted but the news page would be the best
place to be able to do this ... also the "history" where we click to
see comments passed ... or direct responses to comments does not
update quickly enough ... I am not sure if this is something that can
be addressed or is undergoing some maintenance ... regardless,
I would still thank you for an excellent photographic site oOo

9 years ago.

David Dahle

Having problems trying to complete uploads.

9 years ago.

©UdoSm ^club

Unfortunately, I have found that there are problems with the uploaded pictures.
They often arrive not the album that I've selected.
How long will this condition still continue?

9 years ago. Edited 9 years ago.

GrahamH ^club

I keep being signed out after around 15 - 20 minutes. This happens without any action from me.

9 years ago.

Isabelle Barruhet ^club

Merci pour les avertissements.

9 years ago.

©UdoSm ^club

10 days ago you told us:
" Everything should be OK again within the next hours."
When please are those hours over?
Regards Udo

9 years ago.

GrahamH ^club

The signing out problem, three posts up, seems gone now, thanks.

9 years ago.

@ngélique ❤️ ^club

bonjour !
aucunes de mes photos n'apparaissent pour changer le bandeau et ce depuis plus de dix jours !
regardez ! et combien de temps va durer la maintenance ??????????

www.ipernity.com/pref/header/docs/@/page:11:90 --- Ce texte semble être déjà dans votre langue, enfin selon Google ;-) ---

9 years ago. Edited 9 years ago.

Team ^club has replied to @ngélique ❤️ ^club

Ce problème a été résolu.

9 years ago.

@ngélique ❤️ ^club has replied to Team ^club

oui merci ! Team !
bonne soirée

9 years ago.

ୱ Kiezkickerde ( ͡°… ^club

In one of my (moderated) groups a photo was in the moderation - queue which I can't access because I just got the "Access restricted" if I click on it...

And don't try to change your usericon with an already uploaded photo or you will have an plain white (missing photo) icon afterwards (can be fixed by uploading a new item and using this one as usericon). Well, the thumbnails aren't shown at the page where you pick your new usericon, this should have been a warning...

9 years ago. Edited 9 years ago.

beverley

there does seem to be a delay in updating the front page of explore ... and then
later in the day or if you blink ... you miss ... can this be fixed ? it used to be very
efficient at turning around pictures waiting to be seen and added on the day they
were posted, it seems odd and not sure why this is happening !

9 years ago.

Team ^club has replied to beverley

Pictures on the Explore section have to be reviewed by our moderators before they are published. There are sometimes delays. Sorry for that.

9 years ago.

beverley has replied to Team ^club

o0o many thanks for the reply and received a written reply about
there being a problem and that it is now resolved oOo thanks !

9 years ago.

MARCEL ^club

bonjour , moi c'est Idem avec @ngélique , j'ai signalé le problème il y a plus d'une semaine et à ce jour pas de réponse ni de changement , pourrions nous au moins être informer de ce problème qui devait durer 24 h et cela perdure , merci d'avance .@++

9 years ago. Edited 9 years ago.

Team ^club has replied to MARCEL ^club

Ce problème est réglé.

9 years ago.

MARCEL ^club

En fait ça marche chez moi je viens seulement de le constater .

9 years ago.

Neon Salt Mine ^club

Haven't been able to download shots from my Iper account to my computer. Instead of a picture I get a bunch of numerical gibberish. Been like this for a couple weeks. I used to be able to hit the download full size of this pic and get the pic. Whats up with that?

9 years ago.

Team ^club has replied to Neon Salt Mine ^club

There was a compatibility problem with Safari/Mac OS. It's now solved.

9 years ago.

Team ^club

************************************
We are still migrating our current platform to a new one.
Within the coming weeks, you should browse ipernity faster :)
In the mean time, some temporary problems could occur.
Again we apologize for the possible inconveniences.
************************************

9 years ago.

beverley has replied to Team ^club

o0o thanks for the advance notification, appreciated oOo

9 years ago.

Krisonteme ^club

Sur l'IPad je n'arrive plus à récupérer des photos que j'ai sur Ipernity ...La fonction télécharger les originaux ne fonctionne plus
Et la version d'Ipenity pour IPad ne me convient pas vraiment et ne résout pas le probleme

9 years ago.

beverley

Good morning Team .... it is Monday at around 11.11am and I am hoping the
glitches are indeed connected to maintenance ... I have cleared caches etc ...
but the translatioin is not working under comments and there is a strange kind
of slowness ... I think it is indeed maintenance ... I hope so ;-) but wished to
mention it here just in case others experience the same or similar things !

9 years ago.

Team ^club has replied to beverley

Comments translating is provided by Google Translate which could be temporary slow.

9 years ago.

beverley has replied to Team ^club

Thanks for the feed back, appreciated.

9 years ago.

Bee Nee

I don't know where to comment about my problem ... but what happened to my videos? They are all black in black... Any chance that this problem can be solved sometime?

9 years ago.

Team ^club has replied to Bee Nee

Please report your problem here: www.ipernity.com/help/support

9 years ago.

Bee Nee has replied to Team ^club

Thank you; I just sent the message.

9 years ago.

Derelict has replied to Bee Nee

I've had similar problems since at least the beginning of October. I've logged a ticket and am waiting for resolution. My videos from about November or October of 2013 onward don't work. I have uploaded some new ones in MPG-1 format and they seem to be playing okay now.

9 years ago.

MichèleM ^club

Bonjour, je ne sais pas si c'est en rapport avec votre message, mais je n'arrive plus à importer des photos depuis Picasa (erreur de script).
Quoi faire ?
Merci !!!

9 years ago.

Örs

Hi All,

I have the same black video problem. I submitted a support ticket 2 months ago, and I'm always told they would fix it soon, but nothing has happened so far. This is not what was promised as premium support! Please fix it ASAP, this would be a very basic feature of the site!

Thanks!

9 years ago.

ୱ Kiezkickerde ( ͡°… ^club

Passiert hier noch was, oder tritt gerade wieder die "Wir ziehen uns in unser Schneckenhaus zurück und lassen wochen- und monatelang nichts mehr von uns hören" - Lethargie beim Team ein?
Das letzte Mal, als das geschah, kamt ihr plötzlich mit einem Posting wieder hervor, das uns ein Neudesign der kompletten Webseite schmackhaft machen sollte, was uns das Threading bei den Kommentaren nahm. Ich habe Angst davor, was ihr nun ausheckt.

9 years ago. Edited 9 years ago.

autofantasia ^club

Hadn't had any problems with links etc until this last week. Now loads of broken links starting to appear and it's affecting not just main photos, but also profile icons too.

My Club membership is coming up for renewal, but with these problems and the extremely low profile Team ipernity have had for the last couple of months I must admit I am starting to feel a little uneasy about renewing it. Seems to be quite literally a case of the lights are on but nobody's home ... would be nice to know otherwise?

9 years ago.

Team ^club

Some answers can be found here: www.ipernity.com/blog/team/804947

9 years ago.

autofantasia ^club has replied to Team ^club

Thanks, guess I was just ahead of the game there ... off to read what you have to say! :)

9 years ago.

beverley

It seems Picmonkey is having major problems this morning (Thursday 4th December 2014 at 12.54pm) and wonder .. I have sent a request to you for info but is this something that can
be answered here ? is this a maintenance related problem or something totally different and
related only to picmonkey ?

9 years ago.

beverley

I still have two pictures "hanging" in suspension in picmonkey apparently processing,
and nothing is happening ... it is shown in RED top right hand side of my news feed ...
I hope that this will be removed once everything is sorted out ... picmonkey is now
working and so is uploading ... its just this "red" informing me photos are still being
processed.

9 years ago.

Millotaurus Pierwszy ^club

Hi Ipernity Team !

Please let me know when my uploaded photos will appear on the world map ?

9 years ago.

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