Club News 2020-11-20

Thank you this this new Club News (great name !!).

:-))

merci pour les bonnes nouvelles,

Thanks for this "Club News" !

Danke für die Info!

Danke für diese positiven Infos!!!

Thanks for Club News. Sorry I have not been able to contribute to any of the recent discussions but will continue to support and promote Ipernity in the new year

We all have times we can't be here. Thanks for your continued support in whatever way works for you!

Thanks:)

Danke ;)

merci mais en ce qui me concerne mes photos n'apparaissent qu'une fois par moi sur explorer !
est ce normal ? alors que l'on voit toujours les mêmes tout les jours ? merci de me répondre si vous le pouvais ! bon we

Danke für die Information.

Schade, das im Beitrag bei Heise der Jahresbeitrag gezeigt wird bei den anderen sind es Monatsbeiträge, wer nur flüchtig drüber schaut, bekommt den Eindruck, dass Ipernity sehr teuer ist.

does it work?

Thanks

Thanks

test

gut, besonders #1 ;-)))

The name change is an improvement it sounds more united

*** +1 ***

All looking good a favourable, many thanks for your efforts.

*** +1 ***

Vielen Dank für die Infos.

De mieux en mieux..!

dggdfg

Merci à vous tous

rien ne fonctionne depuis hier quelqu'un pourrait donner des nouvelles SVP ?

Bonjour, la rubrique simple d'accès Explore Nouveautés manquait depuis plusieurs années. Voilà pourquoi j'avais créé le groupe New il y a quelques années. Avec cette nouvelle fonction, ce groupe devient obsolète. Comment puis-je le supprimer ?
Merci pour cette initiative et votre réponse !

Hello Sylvain

à tous les coups dans les paramètres / l'administration du groupe

... si tu y as accès car pas (encore) facile pour moi d'avoir accès à grand chose --- grrr

Very good.
I like "Club News"
Thank You

Thank you.

Thank you, and I like the change to Club News.

is it working again?

is it working?

Rob, your question cannot be answered. It is indicated that the comment has been deleted. Nevertheless I can (still) see it.

Therefore, I try a feedback this way:

Unfortunately it does not work.
Also inviting pictures and inserting them into groups does not work or only partially. When cross-checking and refreshing the pages, they usually reappear before the previous state.

Thank you for the updates, and also for your continued hard work.

Interim status report:

The good news: The ipernity database is not affected. All contents are available and can be browsed as usual. In addition, a backup copy for emergencies exists that could be accessed. So you don't have to worry about that. Technically everything is fine as well. All 16 AWS servers are running perfectly. There is no hardware error.

The problem: There is a partial ipernity software malfunction. The upload module stopped at 19:00 CET on Friday evening. This is the program part, which receives, checks and correctly sorts all the content you upload (pictures, comments, FAVs, iper-mails, etc.)

Although none of us in the ima team is an IT specialist, we could locate the error and, in the meantime, partially fix it. That's why some of the comments and iper mails you wrote in the meantime are now online. And that is why you can also read this message here. But the module is not yet fully up.

The solution: If we manage to make further progress today, we will be very happy. Otherwise we will alert our IT service provider Qwellcode tomorrow morning, who has the necessary special knowledge.

We still ask for your patience.

Danke für die Infos.

Es gibt aus Performance-Gründen zwei parallel arbeitende Module, welche die Last untereinander aufteilen. Eines haben wir heute Nacht selbst hochfahren können, das andere noch nicht. Deshalb bekommst Du beim Browser-Refresh mit [F5] unterschiedliche Inhalte gezeigt: Mal den alten, dann wieder den aktuellen. Und der Upload von Bildern oder Artikeln ist auch noch nicht möglich.

Leider haben wir bei der Übernahme der Webseite von den ehemaligen Programmierern keine Betriebsanleitung bekommen, die es Laien ermöglichen würde, solche Probleme selbst zu beheben. Aber wir tun unser Bestes. Denn wir wollen natürlich, dass ipernity möglichst schnell wieder einwandfrei läuft.

test

Thanks for the information

test

tst

As direct answering doesn't work yet, here again my reply in an indirect way:

Thanks for the hint, Bernhard.
This explains why administrative tasks here and there, with a little patience, have succeeded after all.
In the years since ima took over the platform, you have really done remarkable work.
I am sure that even this problem will be solved.
Thank you for your tireless work and care.

test

Danke!
Würde gerne bald wieder Fotos raufladen!

Hello,
For several days now we have not been able to post any more photos. Ipernity loads the document but is unable to do the processing.
Can you tell us what's going on?
Thank you very much.
Yours sincerely

Was ist los mit IPERNITY ???????
Warum läuft es nicht mehr ??? Warum kann man nicht hochladen _?

und und und ... ????

I have not been able to sign in to Ipernity for several days now and can't upload anything it just gets stuck "processing." I must not be the only one having problems but I'm surprised no one else has posted about it here recently so I will for the record.

Good luck to the Ipernity Team with any problems you may be having with the system!

i am having big problems loading photos or any thing here .....is it just me or everyone???

i cant post photos etc..is it just me or is everyone having problems??

don't know if you will get this in a timely fashion, or if you have read the notices, but ipernity is faving technical difficulties that is effecting everyone. partly fixed now - but we have to wait until Monday for the IT people to work on getting all the links back in working order.

you can look here: www.ipernity.com/help for status updates, and on facebook and flickr (search for ipernity) - if you can't access pages here on ipernity. some notices go up on twitter as well (again, search for ipernity).

thank you rain girl ....i have not been able to get here for many days..... glad its not just me!!

thought i was deleted :)

ok sorry ipernity is having problems..but now i understand ....

all the best to the site !!

Ich kann weder alte mails löschen noch kann ich Bilder hochladen noch sonst etwas !!!! Was ist los bei IP ??????????????

I hope by now you understand what's happening. See notice in Help & Contact: www.ipernity.com/help

Danke für die guten Nachrichten -

test

Downloading the restore files was successful. Servers work and are in sync. However, some lost connections still need to be restored. Work will continue after the weekend.

Good to see the progress - great work, team!

Ah, I can see here, but not yet my own pages.
Some progress, hopefully more on Monday, or so I understand !

* thank you all * who work hard to fix problems!!! **********

Há dias que não consigo fazer qualquer publicação. Diz que a página esta indisponível.

Algumas ligações perdidas ainda precisam de ser restauradas. Os trabalhos continuarão após o fim-de-semana.

Schönes Wochenende ;)

Restoring the old backup already took several days. Then the old ipernity code turned out way too complicated to restore the connections during Friday. We can't keep hired help working on weekends. So, we still need to wait until next week.

We have now updated the notices on ipernity's Help & Contact page:

www.ipernity.com/help

We still need to rely on Qwellcode, and hope they manage to restore all the connections next week.

I wish you all a relaxing weekend. Go out, if you can, and take some photographs which we hopefully can share later here at ipernity.

Merci Sami.... pour ces news que j'ai fini après moult recherches
à trouver ici..
comme tu marques..que nous ESPERONS.. pouvoir partager..+TARD
.. mais comme on dit..il vaut mieux tard que JAMAIS...bon W/end
et prends soin de toi et famille
amitiés

I just noticed finally, that we can find informations also here. Thanks Sami for your message!
Have a great and safe weekend, all of IMA and other members of Ipernity!

In the meantime, if you want to access one of your photos, go to your albums list, choose an album and then a photo. Answering comments, adding to groups works.

Unfortunately there are no notifications sent or received yet.

i was just clicking around , and explore works well

Mais que se passe-t-il réellement ....ICI ....!!!!
Je vois qu'il existe de sérieux problème partout sur Internet ....
Vivement que tout revienne en ordre...

MERCI à toute l'équipe...!!!

Danke für die Information!

Thanks for all your hard work getting towards ipernity up and running again. Please say a big thanks to the software team. Any ideas what caused such a catastrophic outage? Sounds like a serious server disk crash. What happened to RAID disks? Hope we can all be back sometime next week.

To answer the many questions about what actually happened:

a. Friday, November 20, 2020, 18:00 CET the ima-team published the fortnightly 'Club News' (previously called 'Newsflash'). For that week, this was the last action oft he ima team, executed with help oft he normal ipernity blog editor. Any kind of modification to the software on the servers had not been done. No new html-files had been uploaded, except the notice banner. However, this is a proven, uncritic action.

b. Friday, November 20, 2020, 20:00 CET members of the ima team were alerted from outside that our website was no longer able to upload and comment.

c. An immediate check of he log-files showed last entries until Friday, 19:38 CET. So we have to assume that this is the point in time when the malfunction occurred.

d. An immediate check of the AWS servers via the AWS console showed that all 16 servers were running technically sound and not overloaded. A hardware error could be excluded. Rather, it must have been a malfunction in the ipernity software, the sudden occurrence of which was completely inexplicable.

e. Rob, who does simpler web design tasks for us, immediately tried to locate the error. Unfortunately his autodidactic skills were not sufficient for this, although he also got support from Sami and another club member with IT skills.

f. So less than 1 hour after the malfunction occurred, it was clear that we would need help of IT professionals: either Christophe Ruelle or highly paid external IT experts. Because as a club of amateur photographers we do not have our own "IT guys". Until this point we hade done everything that IT laymen are capable of doing.

g. Therefore we alarmed our President, Eric Desjours, via SMS on Friday night, 20:22 CET, about the fact that either Christophe Ruelle would have to be informed or we would have to hire a costly external service on Monday.

h. Eric immediately contacted Christophe Ruelle, the team leader of the former developer group and the former owner of the website. Christophe Ruelle promised an emergency service on Saturday afternoon, November 21, 2020, at 3 pm CET.

i. In addition, to inform the members, a banner was published on Friday evening. Furthermore, the following text in all seven languages was published on the site: „Writing to he ipernity database is currently broken. This may not be repaird until Monday, Dadabase contents are not at risk. Browsing is still possible.“.

j. Moreover, on Friday evening, a detailed information was put online in this ipernity team blog, which is the statutory publication medium oft he ima team. It was accessible to everyone until the emergency shutdown on Wednesday, November 25, 2020. Thus we have fulfilled our statutory obligation to inform all members promptly.

j. During the night and on Saturday morning Rob was able to discover that a server was executing write commands in quick succession, which filled his hard drive. It was then used to 99% capacity. The files could be deleted. But because the servers had fallen out of sync in the meantime, our website did not run correctly. Furthermore, it was not possible to determine why the server, which had fallen out of sync, showed this malfunction.

k. In addition, on Saturday morning 07:26 CET we answered all tickets received until then.

n. All the hope we had put in Christophe Ruelle was bitterly disappointed. He stayed away unexcused from the promised help on Saturday 15:00 CET, which he himself had proposed. He could not be reached by phone, SMS, or skype. He did neither apologise, nor was he available at the agreed time and for the rest of the Saturday.

o. Eric was only able to reach Christophe by phone on Sunday afternoon at 16:00 CET. Christophe declared himself no longer to be in a charge. He refused to help. Since then Christophe has never contacted us again.

p. On Monday, November 22, 07:32 CET we alerted our professional IT service provider Qwellcode (Salzkotten, Germany). After checking all available informmation, Qwellcode promised to withdraw an expert from another ongoing project in the afternoon.

r. In parallel, we also tried to contact the AWS specialist from Innovations ON (Ulm, Germany), who successfully helped us solve a server problem in June 2020. His company headquarters told us that he was on vacation. Shortly afterwards, a colleague of him contacted us. Together with Qwellcode he checked the AWS servers and confirmed our own findings that everything is technically in order on the part of AWS.

q. Qwellcode started ist work on Monday, November 22, at 16:11 CET. At 19:00 CET it was not only known which server was breaking ranks, but also that it was useless to delete the command that caused the problem. This command was completely nonsensical and in an illogical place. To delete it was unsuccessful. After some time it was there again and continued its harmful work, which caused the servers to get out of sync and the internal hard disk to fill up.

s. Normally one knows such abnormal behaviour of virus-infected PCs. However, since ipernity is secured by very professional AWS firewalls, it is extremely unlikely that a virus infection occurred. More plausible would be the speculation that a former programmer hid a time-controlled software pest somewhere in the code. But until we have found it, we cannot prove it. However, it is very suspicious that a similar problem occurred also on a Friday evening in May 2018. It was Christophe Ruelle who fixed the problem then. He never told us how he did it, neither did he say what the problem was. So neither we nor Qwellcode have any detailed information about this former case.

t. With regard to time and cost we stopped the search for he software pest on Tuesday evening and decided to find and install a non-infected backup instead.

u. We were able to start installing this backup beginning on Wednesday, November 25, 2020, 12:00 CET

v. Ipernity runs on 16 servers, which are connected with each other. If there are signs that malicious code is in the system, you have to shut down completely, clean and reboot all connected servers. If only one is left out, the malware can spread from there to the others. That’s why also the frontend servers, which connect the website with the web, had tob e switched off.

w. In such situations you would normally redirect the IP address to a separate server with an information panel. So not only to another website, but to a physically different device. However, 2013 Christophe Ruelle did not anticipate such a situation. It would have taken us several hours rent another AWS server and to bring it up. Too much in such a crisis situation. Therefore we accepted the temporary appearance of a white screen.

x. Alternatively, we have continued to provide up-to-date information via the two leading social media ipernity@Facebook and ipernity@twitter. In addition, we provided daily news on Flickr.

y. We ourselves regret that any reserve server for such messaging purposes doesn’t exist yet. We will check what the setup of such a separate news server would cost. Then we decide whether the ongoing rental of an additional AWS server and the necessary programming for such extremely rare emergencies is worthwhile for a small club like ours.

z. The installation of the backups on the 16 servers took until Friday, November 27, 18:00 CET. Hundreds of gigabytes had to be replicated and the servers to be started up and synchronised one after another. Everything went fine until this moment. However, when the system was booted in total, it turned out that some connections between the servers were still interrupted.

Since the responsible specialit of Qwellcode had already exceeded his legally allowed maximum working hours, we let him go for the weekend. The last necessary measures will be continued on Monday.

Thank you for the detailed explanation.

Hopefully, more work on Monday will see Ipernity all normal again.

Keep Safe

Jetzt darf aber wirklich nichts mehr dazwischen kommen - zumindest das lateinische Alphabeth hat keine weiteren Buchstaben mehr ... ;-))

Vielen Dank für eure zwar unentgeltliche, aber unersetzliche Arbeit!!! Hat euch denn auch mal jemand "nach Hause" geschickt??

Ich hoffe, dass das Problem gelöst werden konnte und dadurch kein riesiges Loch in unser Budget gerissen wurde.
Mittel- oder langfristig werden wir einfach, schon aus solchen Gründen, an einer Neuprogrammierung nicht vorbei kommen.

Wie können wir mehr Geld aufstellen?

Das geht weiter mit aa, ab.....az, ba, bb......bz......................Geduld und ein schönes Wochenende!

Ach du Sch .... ;-)
Danke, gleichfalls.
Bin eh die Geduld in Person ... manchmal ...

+1 !

+ 1 !!!

Obrigada Bernhard, for the explanation as per the hard team effort on this issue...

Thanks Bernhard

I wonder howMister Ruelle is thinking but nevermind

I hope we will have no more complex issues like this

In fact it could lead ipernity to the ideai on how to get more autonomy.

Bon courage !

Wir werden auf jeden Fall gestärkt aus der Krise hervorgehen. Den zusätzlichen Server für einen Meldeservice in Notfallsituationen sollten wir uns leisten können. Für einen AWS t2.nano bezahlen wir 72 USD Miete bei 3-jähriger Buchung aws.amazon.com/de/ec2/pricing/reserved-instances/pricing. Für die Konfiguration vielleicht einmalig 300 EUR. Das Webdesign kann womöglich von uns gemacht werden. Aber jetzt schauen wir erst mal, dass ipernity wieder richtig in Gang kommt.

Hört sich gut an. Danke, Bernhard und alle an der Problemlösung Beteiligten - tolle Arbeit, die Ihr für uns leistet !!!

Daraus, dass hier Kommentare eintreffen, schließe ich, dass zumindest die Datenbank funktioniert.

Tolle Arbeit und DANK an alle Beteiligten für die Arbeit !!!!!

In France in the 60s and 70s, when television had a technical problem (which often happened), we had an "interlude" to make us wait.
I think it's time to broadcast it.
www.youtube.com/watch?v=t6643_c28ag
;o))))

Merci, bon courage et à bientôt !

Seit dem 21.11.2020 läuft hier (fast) nix mehr, aber seitdem denke ich immer wieder:
"Was lange währt, wird endlich gut."
Habe ich gestern gedacht und heute, und morgen denke ich es wieder. ☺
Vielen Dank an das IMA-Team für die unermüdliche Arbeit!

Is there some method of conveying an update to the members on the present inoperability of posting to the site, and when it is likely to be resolved?

It has been very frustrating for us not to be able to say more than the search for a solution is ongoing. But maybe finally today, Bernhard and I are currently in an MS Teams audio meeting with both Qwellcode and innovations ON. A problem with indexes has been identified, the timescale to put it right is unknown, nor whether it will be the solution, nor what issues with propogating it across all the servers.

Thank you for the information and your constant efforts.
Cheer up, and good luck for all involved in your work.

Thanks, Rob and all the team for your work. The situation is what it is. Onwards and upwards. Eventually we will be back online and just as happy as we were. Take care, all.

Thank You, Rob - and everyone involved - for searching for solutions.
It must be extremely frustrating, but progress is there.

Personally, I have now found a way into accessing at least some of my pages, but I must remember the different routes ... I'm going to check if the minor amendments I made last night and this morning are still there. [they disappeared on the previous attempt, several days ago]

Onwards and Upwards !
Keep Safe Everybody
(especially now that vaccines are coming over the horizon0

I can see my pictures now. Hurrah! Thanks, guys and gals. You are worth your weight in chocolate ginger biscuits (far more precious than gold). (Can't upload yet, but I'm sure that won't be long. Yippee!)

We are not there yet. Many parts does not work.

Thanks, everyone. Much appreciated.

Zeer bedankt voor de informatie,ik ben blij dat ik mijn foto's weer zie en ook die van anderen nog blijer ben ik dat het contact met iedereen weer hersteld is---Hoeraa!!!

HOPENLIJK KAN IK OOK SNEL WEER FOTO'S OPLADEN...........!?